Right of Withdrawal for Consumers

A consumer is any natural person who concludes a legal transaction for purposes that predominantly are neither commercial nor self-employed professional activities.

Instructions on Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within thirty days without giving any reason.

The withdrawal period is thirty days from the day,

(1) on which you or a third party named by you, who is not the carrier, has taken possession of the goods, provided you have ordered one or more goods as part of a single order and these are delivered uniformly;

(2) on which you or a third party named by you, who is not the carrier, has taken possession of the last goods, provided you have ordered several goods as part of a single order and these are delivered separately;

(3) on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last piece, provided you have ordered goods that are delivered in several partial shipments or pieces;

To exercise your right of withdrawal, you must inform us (GfS–Gesellschaft für Safety and Security products, Tempowerkring 15, 21079 Hamburg, phone number: +49 40 790195-0, email address: info@gfs-online.com) by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than thirty days from the day on which we are informed about your decision to withdraw from this contract.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods without undue delay and in any event not later than thirty days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of thirty days has expired.

You will have to bear the direct cost of returning the goods that can be shipped as well as the direct cost of returning goods that cannot be shipped. The costs for non-shippable goods are estimated at no more than about 30 EUR.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or Premature Expiration of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

The right of withdrawal expires prematurely for contracts

for the delivery of goods if, after delivery, they become inseparably mixed with other goods due to their nature; for the delivery of sound or video recordings or computer software in a sealed package if the seal was removed after delivery.

Withdrawal Form

Below you will find our withdrawal form. Please fill it out and send it to the following email: info@gfs-online.com.

Form